Compare AND Desktop Products
The following table shows you the differences between AND Desktop products.
| AND Desktop CTD
Click-To-Dial | AND Desktop CTI
Computer Telephony Integration | AND Desktop AC
Attendant Console |
| MS Outlook Integration | Yes | Yes | Yes |
| Keyboard Shortcut Dial | Yes | Yes | Yes |
| Single Sign-On | Yes | Yes | Yes |
| Phone Login/Logout | Yes | Yes | Yes |
| IP Phone Control | Yes | Yes | Yes |
| Incoming Call Popup | Yes | Yes | Yes |
| Busy Fallback | No | Yes | Yes |
| Presence Service | No | Yes, with AND Phone Group | Yes |
| Drag&Drop Forwarding | No | Yes, with AND Phone Group | Yes |
| Manager/Assistant | No | Yes, with AND Phone Group | Yes |
| Directory Integration | No | Yes, with AND Phone Directory | Yes |
| > SQL | No | Yes, with AND Phone Directory | Yes |
| > LDAP, AD | No | Yes, with AND Phone Directory | Yes |
| > CUCM User | No | Yes, with AND Phone Directory | Yes |
| > MS Exchange | No | Yes, with AND Phone Directory | Yes |
| > CSV Files | No | Yes, with AND Phone Directory | Yes |
| Number Lookup | No | Yes, with AND Phone Directory | Yes |
| Queues | No | No | Yes |
| Agent Status | No | No | Yes |
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