Computer Telephony Integration

ANDTEK at booth #443 at Cisco Live 2012 in San Diego

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Computer Telephony Integration

Computer Telephony Integration

The AND Desktop CTI (Computer Telephony Integration) software enables users to manage their communication directly on their computer. All phone services are available on the software client and the IP desk phone or softphone is controlled complete by the computer. All telephony services are controlled directly on the computer while the phone calls can still be done on the desk phone.

Benefits

Flexible integration of multiple co

AND Phone Broadcast

AND Phone Directory

AND Phone InOut

AND Phone Reporting

AND MetaDirectory

AND Contact Center

AClook

MDM

Computer Telephony Integration

The AND Desktop CTI (Computer Telephony Integration) software enables users to manage their communication directly on their computer. All phone services are available on the software client and the IP desk phone or softphone is controlled complete by the computer. All telephony services are controlled directly on the computer while the phone calls can still be done on the desk phone.

Benefits

Flexible integration of multiple corporate directories
Graphical display of presence status
Optimized handling of forwarding/redirecting/transferring calls
Most important services available on desk phone
Automatic fallback of transferred calls to busy destinations
Fully integrated with AND Phone application platform
CTI client also for terminal server environments

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Fastlinks: Voice Recording \| Presence and Status \| Lock Phone \| Directory \| Desktop Client \| IP Camera \| IP Phone Settings \| Broadcast and Paging \| Attendant Console
Communications Applications \| Free XML Services \| ARC \| VoIP Ceiling Speaker \| Audio Amplifier \| Android \| iPhone

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